We had such a wonderful experience with Malihini Keiki Care. The team is responsive, prompt and you can tell they really care. The nannies are excellent and we can't say enough good things about the nannies or the service itself. We would definitely use them again and highly recommend them!
We had an amazing experience with Malihini Keiki Care! Our sitter was Taylor and she was great. We were on the Big Island for a wedding at our resort, and our kids had Taylor as their sitter for 2 nights in a row. On the second night, the night of the wedding, my kids wanted to skip the reception dinner and wanted to hang out with Taylor earlier instead. She was very accommodating and the communication with both her and Heidi were great. This was our first babysitting service experience ever, and it was an amazing one. We can't wait to go back to use their services again - both kid and parent approved!
We were so impressed with the ease of booking (even when very last minute!) and the kindness we received when communicating with Heidi and her team. She found us a great babysitter to fit our needs and we felt very confident and comfortable with Jennifer caring for our son. She was very experienced, friendly and most of all great with our 11 month old. We couldn't have been happier and very much appreciated Jennifer's flexibility to accommodate our changing requests. She even went above and beyond to help us get what we needed at the hotel, bring educational books and help us with some local shopping. She always was prompt or early, she would communicate via text about what was happening and had such a wealth of knowledge about what was available at the hotel (like adding an extra mattress to the crib and getting a baby tub!). We felt like she was taking care of our whole family in the best ways and she was a joy to be around. She would follow all our requests and gave thoughtful suggestions when asked on things like foods, learning to walk and talk etc, all great things we as new parents loved to get advice on! She clearly loves children and being able to help them be happy and thrive!
Our son lit up whenever she came over and we wish could have taken her home with is! The whole experience was great from the beginning and what started as a couple evenings turned into booking Jennifer to come every day of our vacation. It was such a nice break for us as new parents to be able to have time to ourselves and trust someone with our son, we will definitely be using this service again. Thankyou Hawaii Jennifer!
TWe were completely impressed from booking to finish and couldn't be happier with the care provided for our 4 month old son. They're professionals that put us at ease with their extensive experience with infant care. Highly recommend!!
"I just wanted to thank you for introducing us to (MKC nanny). She was amazing!!! Our whole family fell in love with her. She really took amazing care of our son. She took him on"adventures" at the hotel. He came home talking about her and how much he missed her. She is a lovely woman, who has a kind, gentle nature about her. We look forward to having her sit for us next year."
"Thank you for setting up our childcare during our stay at the Four Seasons last week. (MKC nanny) was simply amazing- we loved her! I was ambivalent about hiring an unknown person take care of our daughter, but (MKC nanny) immediately put us at ease. She had a lovely and professional demeanor and was really sweet with our 7 month old daughter. She was a perfect match for us and we hope we can have her again next time we visit!"
"I just wanted to drop you a quick e-mail to pass on some positive feedback with our nanny that we had back on Labour Day for the day. (MKC nanny) was fantastic and very professional in her approach. Our daughter clearly had a fantastic time with her as she was very happy the next day. I would thoroughly recommend her and ask that you pass on on my positive comments to her and wishing her all the best with her studies."
"To sum it up, our experience could not have been better. (MKC nanny) was absolutely wonderful. She was engaging, patient and extremely accommodating of our schedule. And most importantly, she was great with our little girls and we were totally comfortable with her looking after our little ones throughout (ages one, three and five). Can't say when we'll be back, but when we are, we will definitely be repeat customers."
"My husband and I wanted to let you know how highly we would recommend (MKC nanny) and how grateful we are that you matched her up with our family for the duration of our stay."
"Thank you thank you thank you for referring (MKC nanny) to us. And thanks also for your agency. You are professional, easy to work with- highly welcomed for traveling parents!"
"I just wanted to write and thank you for the excellent care our son received through your agency. We stayed at the Mauna Lani Bay Resort who arranged for a babysitter for our son. We had never used a babysitting service before so I was a little nervous, but my boss had invited me and my husband out to a big dinner so I took the plunge. Our babysitter was terrific. She followed all of my instructions to the letter, including arranging for my son's dinner and getting him to bed on time. Besides that, he had a great time making postcards for his friends with her. He's mentioned her a couple of times since then. Please tell her thank you once again."
"Thanks for providing such quality service."
"It is so nice when you can find someone of her qualities while on vacation. My wife and I felt so lucky."
"Thank you for taking the stress and worry out of vacation childcare!"
"Thank you so very much for sending (MKC nanny) to work with us during our recent stay at the Four Seasons. She, as you probably know, is a fantastic person and an incredibly skilled and caring nanny. My girls fell in love with her the first day we met her and cheered each day when (MKC nanny) arrived on the scene. She is conscientious, thoughtful, flexible and so much fun. If she lived in our town, my husband and I would absolutely offer her a full time position working with our children - she is that good!"
"We had the pleasure of having (MKC nanny) babysit for us several times while we were vacationing in Hawaii, and I can't say enough about how wonderful she is. Our two kids, 19 mos. and almost four, loved her from the moment she arrived. Even the little one, who tends to be clingy and often cries with a new sitter--happily said goodbye to me with them. She is so open and friendly, but also very responsible, conscientious, tidy and trustworthy. We're all so happy to have met her and will definitely be requesting her whenever we return to the island!"
"I would like to thank you for your wonderful service. (MKC nanny) was absolutely terrific-- she arrived early every day, was friendly with us, and was wonderful with our 4 month old baby. Every time I walked into our room, I found (MKC nanny) playing with our baby and giving her little kisses. She treated the baby like she was her own daughter."
"She truly made our getaway with an 11 week old and almost 2 year old a vacation and not just a trip!"
"The kids loved (MKC nannies), they were attentive and loving with the children, and they were fair and flexible with the adults as well!"
"I cannot say enough good things about (MKC nanny) and our experience with Malihini Keiki Care!"
"We will recommend your service highly and definitely be requesting (MKC nanny) when we come back again."